Answers to the most common questions about planning, booking, and enjoying NiceToMeetYou.ai.
Learn how to go from sign-up to your first table.
NiceToMeetYou.AI matches small “synergy groups” of roughly six people for curated experiences. The product guides you from the compatibility quiz, to placing a booking a seat, to collaborating with your table on venue voting and day-of logistics. After the event you can share feedback and unlock progress reports from the same dashboard.
Last-minute seats and invitation codes use the same preferences and matching rules, so your compatibility stays consistent across every way you join a table.
Our scheduling engine exposes whatever time slots the operations team publishes for your city. Early markets focus on midweek evenings because venues have availability and guests can plan ahead, but new pilot nights appear on your dashboard the moment they are added. If a week looks empty, check back later or keep an eye on the Last-Minute section.
The Last-minute seats carousel on your dashboard is a fast lane for filling tables that still have space once the final matching pass has run. The list is ranked by the same compatibility scoring we use for regular bookings so the suggestions still feel intentional.
Yes. Every booking lets you choose a group gender mode—mixed, women only, or men only. The system enforces that choice end-to-end. Your profile gender must match the mode you pick, and anyone who tries to join a gender-specific table without the right profile will see an eligibility error.
You can still bring a friend to a gender-specific match, but their profile has to meet the same criteria before the invite code works. If you ever want to switch back to mixed groups, just reopen the booking preferences modal and change the selection before confirming a seat.
While our matching engine is already built to support a wide range of experiences — from physical activities like escape rooms and museum visits to café hangouts — we’re currently focused on food-based activities. As we grow in popularity and more people discover us, we’ll begin rolling out these new experience types. For now, food-based activities are the best way to connect — so spread the word and help us grow!
Sign up, confirm the email we send you, and finish the compatibility quiz. Next, use the Select City button on the dashboard to set your home base. From there you can subscribe, reserve a seat, accept a friend’s invite code, or browse last-minute opportunities once they open.
Go to nicetomeetyou.ai on desktop or mobile web, choose Sign Up, and enter your email, an 18+ birth date, and a strong password. We send a verification email before you can continue to the quiz. A native mobile app is not required—the full experience runs in the web app!
A subscription is required to reserve a seat, bring a friend, or redeem an invite code. Visit Dashboard > Subscribe (or go directly to /subscribe) to see the plans configured for your region. The current launch plan renews monthly through Stripe and you can manage billing details in the customer portal at any time.
Food and beverage are paid directly to the venue. Again, You will still need to pay for you event (ex. a dinner meal ect)
Email admin@nicetomeetyou.ai for press inquiries, interviews, or platform overviews.
Send collaboration ideas to admin@nicetomeetyou.ai with your concept, preferred city, and timing. We review every proposal and reply if it aligns with the current pilot roadmap.
We want to be transparent about what is AI-generated and what is not.
We do not use AI as a “gotcha” or to fool anyone. When we use it, the goal is to make the experience clearer, smoother, or more fun—and we’ll keep replacing placeholders with real-world content as we grow.
Manage your profile, preferences, and billing with these guides.
Head to Profile to update your display name and photo. You can change your name once every 30 days; photos accept JPG or PNG files and open a cropper before uploading to our storage. Other traits, such as personality inputs, come from your compatibility quiz and booking preferences.
From the dashboard, click Select City to open the location picker. Choose your home city and, when available, a neighborhood. We save the selection to your profile so event slots and last-minute opportunities default to the right area.
Updating your location, booking preferences, or last-minute filters immediately influences new reservations. Existing bookings keep the preferences they were created with, so cancel and rebook if you need the new settings applied to a specific table.
Use the Change Photo button on your profile. We accept JPG or PNG images up to 4 MB. If the upload fails, try recropping the image in the built-in editor so it fits under the limit.
Birth date changes are handled by support so we keep the 18+ gate intact. Send a note to admin@nicetomeetyou.ai from the email on file and we’ll assist.
Open Account > Settings > Email to replace the address you sign in with. We’ll send a confirmation link to the new address, and once verified it becomes your primary login.
Go to Account > Settings > Delete personal data and follow the prompts. We email you a confirmation and remove remaining data after outstanding bookings or payouts are resolved.
Yes. The booking service checks for an active subscription before you can confirm a seat, redeem an invite code, or join a last-minute table. Subscribe at /subscribe; once Stripe confirms payment we unlock booking immediately.
Subscriptions cover ongoing access to the matching service, not a specific table. Cancel a reservation at least 12 hours before start time to stay penalty-free and keep your subscription active for future dates. If operations has to step in—like dissolving a group that never locked or removing a slot for safety—we waive strikes and simply invite you to book another night; active subscriptions continue without extra adjustments.
If we publish additional plans, you can switch between them in the Stripe customer portal. Visit /subscribe; if you already have an active subscription we’ll redirect you to Manage Subscription where you can change plans or update payment details.
Open your profile and choose Manage Subscription, or go to /subscribe and click Manage Subscription to access the Stripe portal. Cancelling stops future renewals but keeps access until the end of the current billing period.
Solutions for booking snags and technical glitches.
Make sure you have completed the compatibility quiz, and selected a city. If all of that checks out it simply means we have not published new slots for that time window yet—keep an eye on the dashboard and the Last-Minute section for fresh openings.
The matching engine runs additional passes and opens the table to last-minute members. If we still can’t fill the seats, operations merges compatible groups or releases the slot. We’ll notify you through email, push, and in-app alerts, waive any strike, and invite you to grab another night—your subscription simply stays active for future bookings.
Yes, as long as the slots don’t overlap. The system blocks duplicate bookings for the same time but you can hold multiple confirmed seats across different days or experiences.
No Show strikes are community given. If severe weather, transit outages, or venue issues crop up, drop a quick note in the group chat so your table knows you’re skipping without triggering a no-show review. Its up to them :)
Group pages stay live while you have an active booking. If you cancel or the event has passed, we archive the roster to protect everyone’s privacy. Save any contacts through the group page before the event concludes or email support if you need billing documentation.
Confirm that your email is verified and that you’re using the same login method (email/password, Google, or Microsoft) you used originally. You can reset your password at /account/login. Still locked out? Email admin@nicetomeetyou.ai and we’ll help.
Not yet. The entire experience runs in the responsive web app, so you always have the latest version without installing anything.
How we keep your experiences respectful and secure.
Yes. Use the Block control on the group page or after submitting feedback. Blocked members are excluded from your future matches and invitations.
We require verified email, phone, and 18+ birth dates, and we track strikes for late cancellations and no-shows. Every group page includes chat moderation tools, reporting, and the ability to block users instantly. Operations reviews severe reports and can suspend accounts when needed.
Strikes keep tables reliable without punishing honest schedule changes. Cancelling inside the 12-hour cutoff adds one strike; a verified no-show adds two strikes. Reaching three strikes pauses your subscription, cancels future bookings, and locks new reservations for 30 days.
If you do hit the limit, operations sends a suspension notice, pauses billing, and wipes future reservations. You can book again once the suspension window closes and your strike count falls below the cap.
Cancel from the dashboard or profile at least 12 hours before your table starts to stay penalty-free while keeping your subscription active. We waive strikes when a table is already under-filled, when you release a last-minute seat within the 10-minute grace period, or when operations dissolves a group for logistics or safety. Because memberships cover ongoing access, we don’t adjust billing for missed tables—just pick another open night that works for you.
If an emergency pops up close to go-time, post in the group chat so everyone knows you’re stepping out. That quick heads-up prevents no-show reviews and helps your table plan around the change.
Synergy groups are built around shared interests and practicing social skills. Romantic pressure, hard selling, or matchmaking behavior that makes others uncomfortable violates our guidelines and can lead to removal.
We foster inclusive spaces. Discriminatory remarks or behavior based on race, gender, orientation, religion, disability, or any protected trait will be investigated and can result in immediate suspension.